Frequently Asked Questions
Of course! we like to encourage other local buisness. If you repair all the familly vehicules, or operate a small or big garage, contact us and we will be pleased to offer you great deals!
Since we operate online only, we do not offer installation service
We operate from Lévis, on the southside of Quebec city. We can ship the orders anywhere in Canada!
The parts sold by EuroPartImport are subject to a limited one year warranty. The warranty only covers the value of the part, and does not cover the shipping charges or labour. The warranty does not cover improper installation or wrong diagnosys. To apply the warranty you must provide a proof of proffessional installation.
All returns are prone to an handling charges of 20%. All returns must be carried out in the 15 days following the reception of your order. The purchaser is responsible for all shipping and handling costs related on a return. The purchaser is responsible to verify part fitment before ordering.
You can save the fees only for products in stock. Contact us and we will activate this function in your account. After an order is placed, you will be contacted to arrange pickup.
We will ship your items for 15$ flat rate per order for all OEM, replacement and maintenance parts. On some tuning items the shipping fees can be slightly more, but in this case you will be able to see the detail in your shopping cart before checkout. You won't have any costums fees charged to your door because all orders are shipped from Canada
Of course we do! We will ship anywhere in Canada! We use Purolator courrier service, and you will pay the same price wherever you are! You can also contact us for special arrangements for shipping
We do not operate the website from a physical store location. This is why we are able to provide you with such low prices. You still can contact us to make an arrangement for local pickup of your parts on Quebec city southside, we will be glad to meet you!
If you order an item that we do not have in inventory, you will be notified by email. Delivery usually takes from 2 to 5 buisness days after you placed the order for all OEM and replacement parts. If we think we cannot serve you in this delay we will contact you, otherwise you won't be contacted.